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Help & FAQ

Plain answers about reports, crime, billing, and sending packs to clients.

Guides

The optional extra crime comparison

What the extra table is, which villages, towns and cities we use, and when to leave it off.

Emailing a report to a client

How business accounts send a finished report from the account, plus the limits to know.

Browse by topic

Understanding EPC Ratings

What an Energy Performance Certificate is, what the A–G rating means, who needs one, and how to arrange a new assessment.

Data & OGL Sources

Where property intelligence comes from and how Open Government Licence applies.

Crime in your report

Local crime in every pack, and the optional extra comparison for business accounts.

Credits & Billing

How credits, packs, and account billing work.

Viewing & Sharing Reports

PDF downloads, share links, and emailing a pack to a client.

Top questions

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